Privacy Policy

MEDU – Duygu Aksu ve Mert Can Diker Adi Ortaklığı (“we,” “us,” or “our”) built its games as Free Apps.
This Service is provided at no cost and intended for use as is.

This page explains our policies regarding the collection, use, and disclosure of personal information when you use our Service.
By using our Service, you agree to the collection and use of information in accordance with this policy.

Terms & Conditions

2. Information Collection and Use

For a better experience, we may collect or request certain information, including but not limited to:

  • Device information (model, OS version, language, screen resolution)
  • IP address and country
  • Advertising ID (Google Advertising ID or Apple IDFA)
  • Location (approximate, non-GPS-based)
  • Crash or performance logs

In-Game Account & Progress: We do not collect or store passwords. When you start the game, we generate a random unique identifier (GUID) for your device. If you choose to link your account to a cloud service (e.g., Google Play Games or Apple Game Center), we associate your progress with your Cloud ID. We store your in-game progress, scores, and inventory on our secure servers to ensure your data is synchronized across sessions.

The overall information is collected to improve gameplay, provide advertising and analytics, and ensure app stability.

3. Third-Party Services

Our apps use third-party services that may collect information used to identify you.
Please review the privacy policies of these providers:

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: when you allow personalized ads or analytics;
  • Legitimate interest: to maintain, improve, and secure our services;
  • Legal obligation: when processing is required to comply with laws.

5. EU Representative

In accordance with Article 27 of the General Data Protection Regulation (GDPR), we have appointed an EU representative to handle data protection matters for users located in the European Union.

EU Representative:
We are in the process of appointing our EU data protection representative. Once finalized, the representative’s contact details will be published here.

Until then, EU users may contact us directly regarding any privacy-related inquiries at:
📧 support@medugame.com

6. Data Retention

We retain collected data only for as long as necessary to provide and improve our Service, comply with legal obligations, resolve disputes, and enforce agreements.
Log and crash data are typically retained for up to 12 months, after which they are deleted or anonymized.

7. Data Security

We value your trust in providing us your personal information. We use commercially reasonable measures to protect it.
However, please remember that no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute protection.

8. User Rights (GDPR and CCPA)

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time (for consent-based processing)
  • Object to data processing for advertising or analytics
  • File a complaint with your local data protection authority

If you wish to exercise any of these rights, please contact us at support@medugame.com
We may ask for verification of your identity before processing your request.

9. Cookies

We do not use cookies directly.
However, third-party SDKs may use cookies or similar technologies for analytics and advertising purposes.
You can disable personalized ads in your device settings:

  • Android: Settings → Google → Ads → Opt out of Ads Personalization
  • iOS: Settings → Privacy → Apple Advertising → Limit Ad Tracking

10. Service Providers

We may employ third-party companies to:

  • Facilitate our Service
  • Provide analytics or advertising
  • Maintain or improve gameplay

These companies have access to your data only to perform assigned tasks on our behalf and are obligated not to disclose or use it for other purposes.

11. Log Data

In case of errors, we collect data and information (through third-party SDKs) such as:

  • IP address, device name, OS version, crash details, date/time of occurrence.
    This information helps us identify and fix technical issues.

12. In-Game Chat Features (Global and Clan Chat)

Our games may feature both Global Chat and Clan Chat systems for in-game communication.

  • Explicit Consent: Access to the Global Chat requires your explicit consent in-game. You must accept the chat rules and guidelines before viewing or participating in the global channel.
  • User Controls (Opt-Out): You have full control over your chat experience. You can close, disable, or hide the chat entirely at any time through the in-game settings.
  • Message Visibility: * Global Chat: Messages are visible to all players currently active in the global channel.
    • Clan Chat: Messages are strictly limited and visible only to members of the same clan.
  • Moderation & Safety: To maintain a safe environment, offensive language is automatically filtered. Clan leaders also have the authority to remove players from their clans.
  • Retention Policy: Chat messages are stored temporarily on our servers. The most recent messages remain visible until they are replaced by new ones.
  • Data Usage: Chat logs are not used for advertising purposes, nor are they shared with any third-party marketing services.

By using the chat features, you agree to these practices and assume responsibility for the content you share in public or clan channels.

13. Links to Other Sites

Our Service may contain links to other websites.
We are not responsible for the content or privacy practices of third-party sites.
We strongly recommend reviewing their privacy policies.

14. Children’s Privacy

Our Services do not target individuals under 13.
We do not knowingly collect data from children.
If we become aware that a child under 13 has provided personal information, we promptly delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
You are encouraged to review this page periodically.
Updates take effect immediately after they are posted on this page.


This policy is effective as of March 6, 2026

16. Account Deletion and Data Removal

You have the right to request the deletion of your in-game data and cloud-linked account progress.

  • How to Request: You may request data deletion by contacting us at support@medugame.com with your in-game identifier (GUID).
  • Process: Upon a valid request, we will permanently remove all data associated with your GUID or Cloud ID from our servers within 30 days.
  • Note: If your account is linked to a third-party cloud service (e.g., Google Play Games), deleting your data from our servers will unbind your progress, and it cannot be recovered.

17. Contact Us

If you have any questions or concerns about this Privacy Policy or data handling practices, you may contact us at:

📧 support@medugame.com
🏢 MEDU – Duygu Aksu ve Mert Can Diker Adi Ortaklığı